FAQs

  • We offer Standard Insured Shipping for a flat rate of $12 per order within the U.S. and Canada. Every order is carefully packed and fully insured to ensure your jewelry arrives safely and beautifully. Orders ussually processed within 1-2 business days, and youll receive a tracking number once your item ships.

  • We accept returns or exchanges within 7 days of delivery for unworn jewelry in its original packaging. Please contact us before sending anything back so we can assist you with the return process. Custom or special-order pieces are final sale.

  • All our gold pieces are genuine 18K, 21K, and 24K solid gold- never plated or filled. Our jewelry is imported from trusted gold markets around the world, including Dubai, Japan, Korea, and Italy, and inspected and stamped for purity and quality.

  • We accept all major credit cards and secure online payments. Your information is protected with SSL encryption to ensure safe checkout experience.

  • To keep your gold shining:

    • store each pieces seperately in a soft pouch

    • Avoid contact with chemicals, lotions, or perfumes

    • Clean gently with warm water and soft cloth.

  • Have questions or need help with your order Email us: RMGGOLD87@YAHOO.COM

    We're always happy to help- our goal is to make every purchase a confident and enjoyable experience.